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Situation

The organization relied on multiple disjointed login systems across internal tools, vendor platforms, and cloud services.
This caused significant friction in user access and introduced potential security gaps.

Task

As the lead engineer on the project, I was responsible for designing and implementing a unified SSO solution to simplify authentication across the enterprise — without compromising compliance or performance.

Action

  • Selected OKTA as the enterprise-wide SSO provider after conducting a vendor evaluation
  • Designed a phased integration plan across HRIS, email, internal admin portals, and customer-facing platforms
  • Led the integration work with IT and engineering teams while managing employee communication and training
  • Aligned implementation with internal compliance audits and vendor-specific access control standards

Result

  • Successfully integrated SSO across 100% of core business systems within 3 months
  • Reduced password reset-related IT tickets by over 50%
  • Increased audit readiness and visibility into user access, resulting in improved compliance posture

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